Emilia’s parents run a farm in the Mazurian Lake District. Every day they work hard in the woodworking sector and help their loved ones. The work is demanding, but satisfactory and rewarding. However, Emilia wants for her parents something better than that - a safe haven close to other family members, so that they could spend their autumn years in comfort and security, and not worry about the finances.
Emilia and her parents decided to invest their savings into real estate that would provide long-term security for the whole family. They intended to buy a flat in Warsaw which would enable Emilia to take care of their parents when they grow old, just like they used to take care of her when she was a child.
– It's not that I have to repay them somehow. It is just my inner need. - I want my parents to live to be 100 years old, healthy and in good shape. But now I have to drive 200 km to reach them, and might not be there when something wrong happens. So when they are close by I will have more peace of mind and I will be capable of fulfilling my goals and supporting them, if necessary.
Hence the decision to buy a flat immediately. Ideally in just three minutes.
How did Emilia manage to buy a flat in three mSounds incredible?
Sounds incredible? Of course not. Emilia perfectly knew what kind of flat she needed for her parents. It had to be close to her home, have an adequate floor area and its layout should enable her parents to get around easily. In addition, the building itself had to be properly designed: it had to have a lift, a ramp and a welcoming entrance.
Initially Emilia tried to find the right flat all by herself but it was not so easy. As she recalls:
– I used to search for apartments on the Internet late at night, because I had very little time for such activities. I have a full-time job, some extra work, two small children at home and a husband who is often away on business. So I simply had no other options.
And then she came across Karolina from SonarHome. And when did she make an appointment? At night, of course.
– It was just a single text message. I sent my request and Karolina replied straight away. It was 1.00 AM. And we met a couple of days later to discuss my expectations.
A short meeting with Karolina who represented SonarHome was enough for Emilia to get rid of her doubts. After the initial conversation Karolina offered three flats which could be viewed by Emilia. She immediately decided to buy the second flat as soon as she saw it – she found it perfect for herself, and most of all, for her parents.
– So we video-called my mother – Emilia recalls – and Karolina waved her hand. We have decided to take the flat. And after a week or so we signed a notarial deed. All the necessary documents had been collected in advance. That was really simple. If I am determined to buy and I like the flat, I just take it. Moreover, there is someone else who understands my needs. So I do not need any extra time. Three minutes and that’s it.
How did Emilia choose a flat with SonarHome’s assistance?
A superfast decision to buy a flat is not as surprising as it may seem. SonarHome provides its customers with support from experts who perfectly know what is most important at each stage of the purchase process. This allows them not only to save plenty of time, but also make sure that the process is safe and safeguarded by someone having extensive experience and knowledge. In Emilia’s case, such a role was performed by Karolina – our real property advisor.
What exactly does a property advisor do? First of all, the property advisor offers expert support, taking care of the entire transaction, suggesting optimum solutions, supervising the circulation of documents and, most of all, answering all questions and clarifying all doubts our customers may have.
And this is exactly what a customer should expect from SonarHome. For Emilia, it was – as she recalls – Karolina’s impeccable professional attitude… her positive energy and lots of fun.
What was the reason that Emilia put her trust in SonarHome?
When asked whether it is worth working with SonarHome, Emilia has no doubts at all:
– Of course it is worth it! I signed up to this with both my hands. This transaction was brilliant. It was not the first property I have ever bought, but it was the smoothest and most precise transaction I have ever concluded. Buying a flat is not the same as buying a loaf of bread. It is a long-term investment, but thanks to SonarHome it was all carried out smoothly and easily.
Why was it so? Emilia has mentioned three factors which she considers the most important: easy communication, availability of experts and full transparency at each stage of the process.
– There were no redundant phone calls or detailed discussions. I value my time very much and I was very delighted that two text messages were enough to make all the necessary arrangements with Karolina. Even at 1 AM!
Emilia also points out to the fact that when choosing the flat she was confident that the photos presented reflected the actual condition of the property. This was particularly important for her parents who attended the appointment online and who were provided with many additional materials concerning their future apartment.
– My parents are not familiar with all intricacies of real property transactions but in this case they were both super informed. They did not have any additional questions at all!
How can I negotiate the best price for my flat?
Three minutes that Emilia needed to decide about the purchase is really plenty of time to discuss the key issues. Why is that so? Well, it is because SonarHome’s experts provide their customers with comprehensive information about specific flats and subsequent stages of their purchase transactions i.e. they specify what documents are needed, explain what formalities must be fixed and clarify all doubts which may emerge.
Moreover, SonarHome offers a free valuation of real property. All you have to do is to complete our online form, and our AI algorithm will analyse thousands of ads posted on major real estate websites to assess the value of your flat in just a couple of minutes. The estimated price will be supplemented by a detailed report concerning your real property. Thus prepared, we can proceed with the property purchase transaction with greater confidence - and this was exactly what Emilia did when she discussed the details of her planned transaction with Karolina:
– I was really well prepared for the process. The apartment fulfilled my expectations and I was familiar with the local real property market because I had been searching for a flat for nearly a month. And Karolina just met my expectations. So if a professional negotiation process closes down in only three minutes I believe this is the best offer I can get.
And she did not have to search any further. Soon, she was equipped with all the necessary documents and affixed her last signature upon the notarial deed.
How to keep your family safe?
Now calm about her parents' future, Emilia laughingly takes out old family photos. She shows the first truck she learned to drive. She particularly remembers the old lorry one from her early childhood - she was probably 5 or 6 years old when she first drove it. She shows us tractors and combine harvesters.
She keeps a box of photos stored in the sofa - her parents are not yet moving to Warsaw, so she will have to wait a bit longer to reminisce about the good old times with them. But she does not have to worry about the future. Emilia took all steps needed to guarantee comfort and safety of her loved ones with our expert support, hence smoothly going through a decision that could give many of us sleepless nights.